Refund policy

Returns
Unfortunately, we do not accept returns.

Damages and issues
Please inspect your order upon reception and contact us immediately at carol@thewwcollection.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 20 business days have passed since we’ve approved your return, please contact us at carol@thewwcollection.com.